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Heat Pump FAQs

Heat Pump – FAQs

 

Why should I choose a Heat Pump?
Where do Future Supply Install?
Why should I choose Future Supply?
Do I need planning permission?
Is my home suitable?
What maintenance will I have to do?
How do I get the Renewable Heat Incentive (RHI)?
Will the heat pump still work on a cold day?
What happens during the installation and how long will it take?
Do I pay tax on my returns?
What happens if I sell my house?
What about my home insurance?

Why should I choose a Heat Pump?

The Government’s programme to gain 15% of the UK’s energy demand from renewable sources by 2020 means that there are a range of financial opportunities available for households looking to install an air-source heat pump:

  • The Government’s Renewable Heat Incentive will guarantee you an income for 7 years.
  • If your installation is before March 2014, you may be eligible for a one-off grant under the Government’s Renewable Heat Premium Payment to help with the cost of installation.
  • Installation may be eligible for finance under the Government’s Green Deal.

Depending on the system you are replacing and the heat distribution system in your home, an air-source heat pump could also save you as much as £650 per year on your energy bills. With electricity, gas and oil prices continuing to rise, it’s a great time to start saving on your energy bills by installing a heat pump system.

Where do Future Supply Install?

We cover a wide area including Wiltshire, Bath, and Swindon. If you’re not sure if you are in our catchment area, please don’t hesitate to give us a call and we’ll let you know.

Why should I choose Future Supply?

Future Supply is fully accredited/registered and consists of a team of very experienced engineers.

We offer a hassle free service and will design and install the best system for your needs. We even include a free 10 year insurance backed guarantee.

There are many renewable energy companies out there but not all of them can offer the experience, professionalism and expert knowledge of our team. We are an established, reputable local company and are happy to have a friendly chat about your needs without any pressure or obligation.

See what are customers have to say about us.

Do I need planning permission?

Generally planning permission is not required unless the installation is to be on a listed building or within a national park. Future Supply will advise on whether planning permission is needed on an individual basis and can guide you through the process if necessary.

Is my home suitable?

Most homes are suitable for an air-source heat pump installation but the amount you save on your energy bills will depend on the heating system you are replacing. For more information on this, visit our Typical Payback and Costs page.

Future Supply will only recommend an installation if you are going to benefit from it.

What maintenance will I have to do?

Air-source heat pumps require very little maintenance, but should you have a problem, Future Supply offer 24 hour call out 365 days a year with no call out charges.

How do I get the Renewable Heat Incentive (RHI)?

Although the RHI tariffs for the domestic sector have now been set, the scheme does not go live until spring 2014. In the meantime, householders can apply for the Renewable Heat Premium Payment (RHPP). This is a one-off grant to help with the cost of installing renewable heating systems before the RHI system goes live.

As part of the eligibility criteria for the RHI and the RHPP, householders must now have a Green Deal Assessment carried out on their home.

Future Supply has all the knowledge and information to help you through this process and will try to make it at simple as possible.

Will the heat pump still work on a cold day?

Yes! An air source heat pump extracts heat from the outside air in the same way that a fridge extracts heat from inside itself. Heat from the outside air is absorbed into a fluid. This fluid then passes through a compressor which increases its temperature and transfers its heat to the heating and hot water systems in the house. This means that even when the outside air temperature is as low as -10°C, a heat pump remains a very practical and environmentally friendly heating solution.

What happens during the installation and how long will it take?

Installation normally takes 3 to 4 days from start to finish. For a detailed description please see our Installation page.

Do I pay tax on my returns?

Tax treatment will depend on the household’s circumstances but in general, a householder generating heat for their own domestic use would not need to pay income tax on RHI income.

What happens if I sell my house?

Ownership of the technology is linked to the site. If you sell your house, the ownership of the technology would also transfer to the new owner.

If you received finance for the installation under the Government’s Green Deal, this loan is attached to the property, rather than to you as an individual. This means that, should you decide to move, any remaining payments will be passed on to the next owner.

What about my home insurance?

Every home insurance policy is different, so we recommend you contact your provider to see if any alterations to your policy are required.

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FUTURE SUPPLY
Unit 5, Porte Marsh Enterprise Park, Maundrell Road CalneWiltshireSN11 9PU UK 
 • 01249 817690

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