Call Us: 01249 817690
01225 220028
info@futuresupply.co.uk

Book Us Online

FAQs

Renewables – FAQs

 

General FAQs

Where do Future Supply Install?
Why should I choose Future Supply?
Do renewable technologies come with a warranty?

Solar PV FAQs

Why should I choose Solar PV?
Do I need planning permission for Solar PV?
Is my home suitable for Solar PV?
What maintenance will I have to do on my Solar PV system?
How do I get the Feed In Tariff (FIT)?
Will the Solar PV panels still produce electricity on a cloudy day?
What is the life expectancy of a Solar PV system?
What happens during a Solar PV installation and how long will it take?
Do I pay tax on my Solar PV returns?
What happens to my Solar PV system if I sell my house?
Will Solar PV affect my home insurance?
What about free Solar PV installations?

Solar Thermal FAQs

Why should I choose Solar Thermal?
Do I need planning permission for Solar Thermal?
Is my home suitable for Solar Thermal?
What maintenance will I have to do on my Solar Thermal system?
How do I get the Renewable Heat Incentive (RHI)?
Will the Solar Thermal panels still heat my water on a cloudy day?
What is the life expectancy of a Solar Thermal system?
What happens during a Solar Thermal installation and how long will it take?
Do I pay tax on my Solar Thermal returns?
What happens to my Solar Thermal system if I sell my house?
Will Solar Thermal affect my home insurance?

Heat Pumps FAQs

Why should I choose a Heat Pump?
Do I need planning permission for a Heat Pump?
Is my home suitable for a Heat Pump?
What maintenance will I have to do on my Heat Pump system?
How do I get the Renewable Heat Incentive (RHI)?
Will the Heat Pump still work on a cold day?
What happens during a Heat Pump installation and how long will it take?
Do I pay tax on the returns from my Heat Pump?
What happens to my Heat Pump if I sell my house?
Will a Heat Pump affect my home insurance?

 

General FAQs


Where do Future Supply Install?

We cover a wide area including Wiltshire, Bath,and Swindon. Click here to see a map of areas we serve. If you’re not sure if you are in our catchment area, please don’t hesitate to give us a call and we’ll let you know.


Why should I choose Future Supply?

Future Supply is fully accredited/registered and consists of a team of very experienced engineers. We offer a hassle free service and will design and install the best system for your needs without compromising on the quality of our service or the products used; we even include a free 10 year insurance backed guarantee.

There are many renewable energy companies out there but not all of them can offer the experience, professionalism and expert knowledge of our team. We are an established, reputable local company and are happy to have a friendly chat about your needs without any pressure or obligation.

See what are customers have to say about us.

Do renewable technologies come with a warranty?

All our renewable technology installations come with a guarantee from the manufacturer of the parts. This varies depending on the particular technology that has been installed. Future Supply also guarantee the quality of the workmanship. Please visit our Renewables Warranty page for more information or contact us.

Back To The Top! 

 

Solar PV FAQs


Why should I choose solar PV?

Solar PV is the most proven renewable energy source and currently also the most lucrative – it is easy to install and guarantees you a tax free income for 20 years!

Solar PV also helps to protect you against the ever rising cost of energy – producing your own means you will need to buy less from your supplier – and what you don’t use, you sell back to the national grid.


Do I need planning permission for Solar PV?

Generally planning permission is not required unless the installation is to be on a listed building or within a national park. Future Supply will advise on whether planning permission is needed on an individual basis and can guide you through the process if necessary.


Is my home suitable for Solar PV?

Most homes are suitable for a PV installation. South facing roofs are ideal but systems can be still be very productive on an east or west facing roof. Future Supply will advise you if your roof is suitable or offer an alternative site for your system if possible. We will only recommend an installation if you are going to benefit from it.


What maintenance will I have to do on my Solar PV system?

None! PV systems have no moving parts and should require no maintenance.


How do I get the FIT?

Once your PV system is installed and commissioned, the FIT registration process can begin. We will register your system with the Microgeneration Certification Scheme and notify the regional Distribution Network Operator (DNO – who controls the electricity grid in your area) and then your energy company will need to be informed. Once the supplier paperwork is completed, you should start receiving your payback.

Future Supply has all the knowledge and information to help you through this process and will try to make it at simple as possible – we can even do a lot of it for you if you want!


Will the Solar PV panels still produce electricity on a cloudy day?

One of the key things to remember is that solar PV systems create energy from daylight not just direct sunlight. This means that even on a cloudy day they will produce electricity, making Solar PV a very practical, green energy solution, for our climate in the UK.


What is the life expectancy of a Solar PV system?

The manufacturers guarantee the performance of the solar panels for 20 years but you can realistically expect at least 60 years from the system.


What happens during a Solar PV installation and how long will it take?

Installation takes on average 1 day from start to finish. For a detailed description of a typical installation see our Installation page.


Do I pay tax on my Solar PV returns?

No. Profit from microgeneration tax free.


What happens to my Solar PV system if I sell my house?

Ownership of the technology is linked to the site. If you sell your house, the ownership of the technology would also transfer to the new owner.

If you received finance for the installation under the Government’s Green Deal, this loan is attached to the property, rather than to you as an individual. This means that, should you decide to move, any remaining payments will be passed on to the next owner.


Will Solar PV affect my home insurance?

Every home insurance policy is different, so we recommend you contact your provider to see if any alterations to your policy are required.


What about free solar PV installations?

There are companies out there who will install a PV system on your house for free and let you keep the electricity meaning you benefit from a reduction in your energy bill (around £200 per year based on a 4kWp system).

However those companies will retain ownership of the system itself and so claim the FIT payments for themselves – meaning you lose out on that tax free income every year for 20 years!

In addition to this, you will be signed into a 20 year contract with them which could be off putting to potential buyers should you wish to sell your house and that’s coupled with the fact that the new owners have to live with the fact that their house is generating a significant annual income – for someone else!

Back To The Top! 

 

Solar Thermal FAQs


Why should I choose Solar Thermal?

The Government’s programme to gain 15% of the UK’s energy demand from renewable sources by 2020 means that there are a range of financial opportunities available for households looking to install a solar thermal system:

  • The Government’s Renewable Heat Incentive will guarantee you an income for 7 years.
  • If your installation is before March 2014, you may be eligible for a one-off grant under the Government’s Renewable Heat Premium Payment to help with the cost of installation.
  • Installation may be eligible for finance under the Government’s Green Deal.

A well-insulated and properly used system could provide around 60% of a household’s yearly hot water. This means typical energy bill savings of £60 per year when replacing gas heating and £85 per year when replacing electric immersion heating.

With electricity, gas and oil prices continuing to rise, it’s a great time to start saving on your energy bills by installing a solar thermal system.


Do I need planning permission for Solar Thermal?

Generally planning permission is not required unless the installation is to be on a listed building or within a national park. Future Supply will advise on whether planning permission is needed on an individual basis and can guide you through the process if necessary.


Is my home suitable for Solar Thermal?

Most homes are suitable for a solar thermal installation. South-facing roofs are ideal but systems can still be very productive on an east or west facing roof. Future Supply will advise you if your roof is suitable or offer an alternative site for your system if possible.

We will only recommend an installation if you are going to benefit from it.


What maintenance will I have to do on my Solar Thermal system?

Our systems are well-installed and should not require any significant maintenance. It is however recommended to have the system serviced every 1-2 years and to have the water/fluid replaced every 5 years. Should you have a problem, Future Supply offer 24 hour call out 365 days a year with no call out charges.


How do I get the RHI?

Although the RHI tariffs for the domestic sector have now been set, the scheme does not go live until spring 2014. In the meantime, householders can apply for the Renewable Heat Premium Payment (RHPP). This is a one-off grant to help with the cost of installing renewable heating systems before the RHI system goes live.

As part of the eligibility criteria for the RHI and the RHPP, householders must now have a Green Deal Assessment carried out on their home.

Future Supply has all the knowledge and information to help you through this process and will try to make it at simple as possible.


Will the Solar Thermal panels still heat my water on a cloudy day?

One of the key things to remember is that solar panels work on the light, not the heat from the Sun so they will still work on cold winter days or on bright cloudy days.


What is the life expectancy of a Solar Thermal system?

Solar panels are designed to withstand hail, severe wind and weather conditions. Most manufacturers guarantee the performance of the solar panels for 20 years but systems are known to last for 40 years or longer.


What happens during a Solar Thermal installation and how long will it take?

Installation takes on average 2-3 days from start to finish. For a detailed description please see our Typical Installation page.


Do I pay tax on my Solar Thermal returns?

Tax treatment will depend on the household’s circumstances but in general, a householder generating heat for their own domestic use would not need to pay income tax on RHI income.


What happens to my Solar Thermal system if I sell my house?

Ownership of the technology is linked to the site. If you sell your house, the ownership of the technology would also transfer to the new owner.

If you received finance for the installation under the Government’s Green Deal, this loan is attached to the property, rather than to you as an individual. This means that, should you decide to move, any remaining payments will be passed on to the next owner.


Will Solar Thermal affect my home insurance?

Every home insurance policy is different, so we recommend you contact your provider to see if any alterations to your policy are required.

Back To The Top! 

 

Heat Pumps FAQs

Why should I choose a Heat Pump?

The Government’s programme to gain 15% of the UK’s energy demand from renewable sources by 2020 means that there are a range of financial opportunities available for households looking to install an air-source heat pump:

  • The Government’s Renewable Heat Incentive will guarantee you an income for 7 years.
  • If your installation is before March 2014, you may be eligible for a one-off grant under the Government’s Renewable Heat Premium Payment to help with the cost of installation.
  • Installation may be eligible for finance under the Government’s Green Deal.

Depending on the system you are replacing and the heat distribution system in your home, an air-source heat pump could also save you as much as £650 per year on your energy bills. With electricity, gas and oil prices continuing to rise, it’s a great time to start saving on your energy bills by installing a heat pump system.

Do I need planning permission for a Heat Pump?

Generally planning permission is not required unless the installation is to be on a listed building or within a national park. Future Supply will advise on whether planning permission is needed on an individual basis and can guide you through the process if necessary.

Is my home suitable for a Heat Pump?

Most homes are suitable for an air-source heat pump installation but the amount you save on your energy bills will depend on the heating system you are replacing. For more information on this, visit our Typical Payback and Costs page.

Future Supply will only recommend an installation if you are going to benefit from it.

What maintenance will I have to do on my Heat Pump system?

Air-source heat pumps require very little maintenance, but should you have a problem, Future Supply offer 24 hour call out 365 days a year with no call out charges.

How do I get the Renewable Heat Incentive (RHI)?

Although the RHI tariffs for the domestic sector have now been set, the scheme does not go live until spring 2014. In the meantime, householders can apply for the Renewable Heat Premium Payment (RHPP). This is a one-off grant to help with the cost of installing renewable heating systems before the RHI system goes live.

As part of the eligibility criteria for the RHI and the RHPP, householders must now have a Green Deal Assessment carried out on their home.

Future Supply has all the knowledge and information to help you through this process and will try to make it at simple as possible.

Will the Heat Pump still work on a cold day?

Yes! An air source heat pump extracts heat from the outside air in the same way that a fridge extracts heat from inside itself. Heat from the outside air is absorbed into a fluid. This fluid then passes through a compressor which increases its temperature and transfers its heat to the heating and hot water systems in the house. This means that even when the outside air temperature is as low as -10°C, a heat pump remains a very practical and environmentally friendly heating solution.

What happens during the Heat Pump installation and how long will it take?

Installation normally takes 3 to 4 days from start to finish. For a detailed description please see our Installation page.

Do I pay tax on the returns from my Heat Pump?

Tax treatment will depend on the household’s circumstances but in general, a householder generating heat for their own domestic use would not need to pay income tax on RHI income.

What happens to my Heat Pump if I sell my house?

Ownership of the technology is linked to the site. If you sell your house, the ownership of the technology would also transfer to the new owner.

If you received finance for the installation under the Government’s Green Deal, this loan is attached to the property, rather than to you as an individual. This means that, should you decide to move, any remaining payments will be passed on to the next owner.

Will a Heat Pump affect my home insurance?

Every home insurance policy is different, so we recommend you contact your provider to see if any alterations to your policy are required.

Back To The Top! 

Click here to submit your review.


Submit your review
* Required Field

FUTURE SUPPLY
Unit 5, Porte Marsh Enterprise Park, Maundrell Road CalneWiltshireSN11 9PU UK 
 • 01249 817690

Our Accreditations/Certifications

Website Certification Footer

Get in Touch

Your Name (required)

Your Email

Your Phone

Your Message

To prevent spam, please type the numbers and letters in the box below
captcha