Call Us: 01249 817690
01225 220028

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Emergency Call Out

Emergency Call Out


Need a plumber in a hurry? Don’t worry, we’ll be there soon. 

We’ve all been there – woken up to a cold shower, can’t get the heating to come on and it’s freezing outside, come home to water leaking from the pipes. We know how it feels and we’re here to help 24hrs a day, 365 days a year, it’s not a problem. 

If you have a plumbing or heating emergency just give us a call on the numbers listed above, we will answer no matter what time it is and get someone to you as soon as we can.

If it’s not an emergency, but it’s out of office hours and you need someone quick, just fill in our ‘get in touch’ form with as much information as you can about the problem (including the boiler make and model if possible) - it’ll give us a head start on fixing it, and we will contact you first thing in the morning to arrange a convenient time for an engineer to come round.


Our aim is to provide a reliable, quality, fair and honest service to all our customers and our charges are uncomplicated with no hidden extras:

Hourly Rates

We have no call out fee; there is simply a minimum charge of one hour on all jobs, thereafter work is charged in 30 minute increments (rather than hourly!) to ensure our pricing is as fair as practically possible. This excludes the cost of materials and is subject to 20% VAT.

For example: if we arrive at 12:30pm and leave at 1:45pm; the time spent will be charged as an hour and a half, so, if on a weekday; £60.00 plus VAT


Mon – Fri

7am – 6pm

Mon – Sun

After 6pm

Sat – Sun

7am – 6pm

Hourly Rate £40 (+VAT) £60 (+VAT) £60 (+VAT)
Boiler Service (fixed price) £75 (+VAT) £85 (+VAT) £85 (+VAT)
Boiler Service with Landlords Safety Certificate £90 (+VAT) £105 (+VAT) £105 (+VAT)
Gas Fire Service (fixed price) £50 (+VAT) £65 (+VAT) £65 (+VAT)
Landlord Safety Certificate
(fixed price for 1 appliance, for each additional appliance add on £15)
£60 (+VAT) £75 (+VAT) £75 (+VAT)


Unit 5, Porte Marsh Enterprise Park, Maundrell Road CalneWiltshireSN11 9PU UK 
 • 01249 817690

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